RM77 takes the protection of all members' personal data seriously. This Privacy Policy outlines the types of information we collect, how it is used, how it is protected, and your rights as a member — all in accordance with Malaysia's Personal Data Protection Act (PDPA 2010).
The six core principles that underpin how RM77 handles your personal data
All data transmitted between your device and RM77's servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions and banks worldwide. Your personal information, account details and transaction records are never sent in plain text that could be intercepted.
RM77 never sells, rents or shares members' personal data with any third party for marketing or commercial purposes without your explicit consent. The information you entrust to RM77 during registration and platform use remains yours and is used solely for the purposes stated in this Privacy Policy.
The RM77 Privacy Policy is built entirely on the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA 2010). Every aspect of data collection, processing, storage and disposal at RM77 complies with the seven data protection principles set out in the PDPA — including the general use, notice and choice, disclosure, security, data integrity and access principles.
RM77 only collects information that is genuinely necessary for clear and legitimate purposes — account registration, processing transactions in MYR, identity verification and service delivery. We do not collect excessive or irrelevant data beyond what is needed for the services you use on the RM77 platform.
As an RM77 member, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and request deletion of your data in certain circumstances. All such requests can be submitted to the RM77 support team at any time via live chat or email at support@rm77.top.
RM77's infrastructure is monitored around the clock, 24 hours a day, 7 days a week, by a cybersecurity team to detect and prevent any unauthorised access attempts, cyberattacks or data breaches. In the event of any security incident affecting your data, RM77 is committed to notifying you within the timeframe required by applicable law.
RM77 (hereinafter referred to as "RM77", "we" or "the platform") is fully committed to protecting the privacy of all members and users of our online betting and casino platform at rm77.top. This Privacy Policy explains in detail how RM77 collects, uses, stores, protects and discloses your personal data.
This Privacy Policy applies to all individuals who register an RM77 account, use any service offered on the platform — including baccarat, Live Casino, slots, Sports Betting (Malaysia Super League football, BWF badminton, IPL cricket and ACC Qualifier), virtual sports, e-sports and any other services — or simply browse the rm77.top website.
This Privacy Policy has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and internationally recognised data protection principles. RM77 is committed to ensuring that the processing of your personal data remains fair, lawful and transparent at all times.
RM77 collects various types of personal information from platform members and users. This information is organised into several main categories:
| Data Category | Information Type | How It Is Collected | Required? |
|---|---|---|---|
| Personal Identity | Full name, date of birth, IC or passport number | Registration form | Mandatory |
| Contact Information | Malaysian phone number, email address | Registration form | Mandatory |
| Financial Data | RM deposit & withdrawal records, e-wallet methods (TNG, GrabPay, DuitNow, FPX) | Platform transactions | Mandatory |
| Activity Data | Betting records, game history, sport preferences, login sessions | Platform usage | Automatic |
| Technical Data | IP address, device type, web browser, operating system, approximate location | System logs | Automatic |
| Communication Data | Live chat transcripts, support emails, feedback | Support interactions | Certain circumstances |
| Verification Documents | MyKad copy, passport, proof of address, bank statement | KYC Request | When required |
RM77 does not collect sensitive data such as medical information, religious beliefs, political views or biometric data except in very specific circumstances and only with your explicit prior consent. All data collection at RM77 is based on the principle of minimum necessity — we only collect what is genuinely required to deliver the service you have requested.
Personal data collected by RM77 is used for the following purposes only:
RM77 will not use your personal data for purposes unrelated to the services you use without first obtaining your consent. Should RM77 wish to use your data for a new purpose not stated in this Privacy Policy, you will be contacted and asked to provide your consent separately.
RM77 does not sell, rent or share members' personal data with third parties for third-party marketing purposes. That said, there are specific situations where RM77 may share your data with the following parties:
In all of the disclosure cases above, RM77 ensures that data is shared only to the extent necessary for the relevant purpose, and that the receiving parties are bound by confidentiality and data security obligations that are equivalent to or stricter than RM77's own Privacy Policy.
RM77's Commitment: RM77 members' personal data is never sold to marketing companies, advertisers or any third party that does not have a direct role in delivering RM77's services to you. This is a commitment RM77 will not compromise on.
RM77 implements comprehensive technical and organisational security measures to protect members' personal data against unauthorised access, disclosure, alteration or destruction:
While RM77 takes all reasonable steps to protect your data, no system can guarantee absolute 100% security in the digital environment. You are therefore encouraged to use a strong, unique password for your RM77 account, enable two-factor authentication, and never share your login credentials with anyone.
The RM77 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your web browser when you visit the RM77 website.
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the RM77 platform and your overall user experience. RM77 does not use third-party cookies for third-party advertising purposes.
RM77 retains members' personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. Specific retention periods depend on the type of data:
When data is no longer needed and there is no legal requirement to retain it, RM77 will securely delete or anonymise that data using appropriate disposal methods to ensure it cannot be recovered by any party.
As an RM77 member and data subject under Malaysia's PDPA 2010, you have the following rights regarding the personal data RM77 holds about you:
You have the right to request a copy of the personal data RM77 holds about you. RM77 will process this request within 21 business days of receiving a complete written request.
If personal data held by RM77 is inaccurate, incomplete or out of date, you have the right to request a correction. RM77 will update the record within a reasonable timeframe upon receiving the required supporting evidence.
In certain circumstances — for example, when data is no longer needed for the purpose it was originally collected, or when you withdraw your consent — you may request the deletion of your personal data. However, this right is subject to RM77's legal obligations to retain certain records.
You have the right to object to the processing of your personal data for specific purposes, in particular for direct marketing. Upon receipt of a valid objection, RM77 will cease processing your data for that purpose.
You have the right to receive your personal data in a structured, machine-readable format and to transfer that data to another service provider where applicable and technically permitted by RM77.
In certain circumstances — such as when you are disputing the accuracy of your data or considering an objection to its processing — you may request that RM77 temporarily restrict the processing of your personal data.
To exercise any of the rights above, please contact the RM77 data protection team by email at support@rm77.top by stating the right you wish to exercise along with sufficient information to verify your identity. RM77 may require additional identity verification before processing requests relating to sensitive data.
The RM77 platform is strictly for individuals aged 18 and above. RM77 does not knowingly collect or process personal data of individuals under the age of 18. Should RM77 discover that a minor's personal data has been collected without our knowledge, immediate steps will be taken to delete that data and close the relevant account.
If you are a parent or guardian and believe that your child under the age of 18 has registered an account on RM77, please contact us immediately at support@rm77.top or via live chat so that we can take appropriate action without delay.
Child Protection: RM77 uses an age verification system during the registration process. We also encourage parents and guardians to use parental control software to prevent minors from accessing online betting platforms, including RM77.
The RM77 platform may contain links to third-party websites or services connected to RM77's offerings — for example, e-wallet providers such as Touch 'n Go, GrabPay or DuitNow that you use for deposits and withdrawals in MYR.
This RM77 Privacy Policy applies solely to the RM77 platform at rm77.top. RM77 is not responsible for the privacy practices or content of third-party websites. When you leave the RM77 platform to access a third-party website, you are encouraged to read and understand that website's privacy policy separately.
RM77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. Any amendments will be posted on this page along with the latest update date.
For amendments that are material and significantly affect your privacy rights, RM77 will endeavour to provide members with reasonable notice — whether by email, an in-account notification or an announcement on the RM77 platform — at least 14 days before the amendment takes effect, where practicable.
It is your responsibility to check this Privacy Policy page periodically to ensure you are always aware of the latest terms in effect. Your continued use of the RM77 platform after any amendments are posted constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding how RM77 handles your personal data, or if you wish to exercise any of your data subject rights described in this Privacy Policy, please contact us through the following channels:
For all privacy and data-related enquiries. We will respond within 3 business days.
For urgent privacy or data enquiries. Log in to RM77 and click the chat icon to get started.
RM77 is committed to addressing all privacy-related complaints and enquiries seriously and within a reasonable timeframe. If you are not satisfied with RM77's response to your complaint, you have the right to escalate the matter to the relevant authority in Malaysia.
Quick answers to the most frequently asked questions about data protection on the RM77 platform
This RM77 Privacy Policy should be read together with RM77's Terms & Conditions, which set out your rights and responsibilities as a platform member in full. Both documents together form the complete agreement between you and RM77 regarding your use of the platform and the handling of your personal data. In the event of any conflict between the two documents on matters of data protection, this RM77 Privacy Policy shall take precedence.